Privacy Policy
Last updated September 22, 2026.
1. Who we are and how to reach us
Titan Technology Services LLC ("Titan Technology," "we," "us") is a New York limited liability company based in Saratoga County, New York, serving Saratoga Springs and the surrounding area. We build websites, do local search optimization, and provide cybersecurity and IT support for individuals, families, and small businesses.
This policy covers titantechnologyservices.com. It explains what we collect through this website, why, and what you can ask us to do about it.
- Email: contact@titantechnologyservices.com
- Phone: (518) 260-2560
- Mail: 21 Paris Ave, Corinth, NY 12822
If you are an existing client, work we do for you is governed by the agreement we signed, not by this page. Where we handle data inside your systems, we are acting on your instructions.
2. The short version
This website is a brochure site. It has no accounts, no shopping cart, no advertising trackers, and no advertising trackers. The only personal information we get from it is what you type into the contact form and send us. We do not sell it, we do not share it for advertising, and we have nothing to sell it to.
This summary is here to be useful. The sections below are the actual terms.
3. What we collect
| Category | Examples | Where it comes from | Why |
|---|---|---|---|
| Identifiers | Your name, email address | The contact form, when you submit it | To read and answer your message |
| The service you picked | "Web Design", "SEO & Local Search", "Cybersecurity", "Something else" | The buttons on the contact form | So we know what you are asking about before we reply |
| Whatever you write to us | The contents of your message, including anything you choose to add | The contact form's message box | To answer you |
| Technical request data | IP address, browser and device type, the pages you requested, timestamps | Automatically, in server logs held by our host and the services that deliver our fonts and code | To serve the site, keep it available, and defend against abuse |
That is the complete list. We have no cookies of our own, no advertising pixels, no session recording, no chat widget, and no payment processing on this site. If you email or call us directly, we have that correspondence too, for the same reason — to answer you.
Please do not send passwords, account recovery codes, card numbers, or copies of identity documents through the contact form. If we need something sensitive to do a job for you, we will arrange a secure way to send it.
4. Cookies and tracking
This website sets no cookies. We do not use Google Analytics or any other analytics product, and we run no advertising or social media pixels.
Some preferences may be stored locally in your own browser to make the site behave sensibly between visits. That data stays on your device, is not sent to us, and you can clear it through your browser at any time.
Do Not Track
Because we do not track you across websites, there is nothing for a Do Not Track signal to switch off. We do not respond to Do Not Track browser signals, and we do not need to.
We also do not honor Global Privacy Control, for the same reason: GPC is an instruction not to sell or share personal information for targeted advertising, and we do neither.
5. Who else receives information, and why
We use five outside services to run this site. The last is contacted only if you choose to run the exposure check. None of them are advertising companies, and none of them get your information to use for their own marketing.
| Who | What they do for us | What they receive |
|---|---|---|
| Titan Technology (us) | Measures how the site and the exposure check are used, so we can improve them | Counts and distributions only. For every page: which page it was (from a fixed list of our own pages — never a URL you typed or a search term), roughly how far down you scrolled, roughly how long you stayed, and which kind of link you pressed if you pressed one. For the exposure check: which step was reached and roughly how long it held attention, and, if you finish, the grade, the score, the gaps found and the answers chosen. On every visit: your broad region (a US state or a country — never a city or an address); the site that linked you here, if any; whether you are on a phone, tablet or computer; and how quickly pages loaded in your browser. Every one of these is placed into a range before it is sent, so we hold a distribution and never an individual visit. No IP address is stored, no cookie is set, no browser storage is used, and no identifier of any kind is created, so two visits from you are indistinguishable from two different people and nothing here can be traced back to you. The domain you type into the exposure check is never stored with the result |
| Formspree | Delivers contact form submissions to our inbox, including the short form at the end of the exposure check | Your name, email address, chosen service, and message. From the exposure check the message also contains the domain you entered, the score, and the answers you gave |
| Cloudflare | Hosts and serves the website | Your IP address and standard web request data |
| Google Fonts | Serves the typefaces the site uses | Your IP address when your browser requests a font file |
| Cloudflare DNS | Answers the public DNS lookups behind the exposure check on /security-check, and only when you press the button | The domain name you typed, and your IP address. These are ordinary public DNS queries — the same ones any mail server makes — and the domain you check is public information |
Beyond those, we will disclose information if the law requires it, to protect our rights or someone's safety, to our professional advisers when they need it to advise us, or to a buyer if the business is ever sold — in which case this policy continues to apply to information transferred.
6. We do not sell or share your information
We do not sell your personal information. We do not share it for cross-context behavioral advertising — that is, we do not pass it to anyone so they can target ads at you elsewhere. We have never done either, and this site runs no advertising technology that would make it possible.
We have not sold or shared the personal information of anyone, including anyone under 16, in the preceding twelve months.
7. How long we keep it
| What | How long |
|---|---|
| Contact form enquiries that do not become work | 24 months from your last message to us, then deleted |
| Client records, quotes, invoices and correspondence | 7 years after the work ends, for tax and records purposes |
| Server and delivery logs | Retained by our host on their own schedule, typically days to a few weeks |
8. How we protect it
The site is served only over HTTPS. Form submissions travel encrypted. Access to the inbox that receives them is protected by a strong unique password and multi-factor authentication, and is limited to the people who need it.
We are careful about this because it is the work we do. But no website, inbox, or company can promise perfect security, and we do not.
9. Your choices and rights
Whatever state you live in, you can ask us to:
- Tell you what personal information we hold about you
- Correct anything that is wrong
- Delete it
- Send you a copy in a portable format
Email contact@titantechnologyservices.com or call (518) 260-2560. We will ask a couple of questions to confirm you are who you say you are — usually just replying from the address that contacted us is enough. We aim to respond within 45 days. If we cannot do what you ask, we will tell you why, and you can reply to that email to appeal; a person will look at it again.
We will not treat you differently for asking.
Titan Technology Services LLC is a small local business and does not meet the thresholds that make the California Consumer Privacy Act (CCPA) or other states' comprehensive privacy laws apply to us. We offer the rights above anyway, because they are reasonable and because you should not have to check a revenue threshold to find out whether you can get your data deleted.
10. Children
This site is for adults arranging technology work. It is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us information, email us and we will delete it.
11. Links to other sites
Our site links to other places — our social profiles, a GitHub project, help articles. Once you follow a link, you are on someone else's site under someone else's policy. We are not responsible for what they do.
12. Changes to this policy
If we change this policy we will update the date at the top and post the new version here. If a change materially affects what we do with information we already hold, we will say so prominently on this page. We review this policy at least once a year.
13. Contact
Questions about privacy, or a request under section 9:
Titan Technology Services LLC 21 Paris Ave, Corinth, New York 12822 contact@titantechnologyservices.com (518) 260-2560